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Due to high order volume during the holiday season, shipments and deliveries may be delayed.
We will update your shipment status as soon as possible.

How to track your packages

To track your package

A UPS Tracking Number will be sent to the email addressed that was used to complete your order on the day we ship out. (Please add info@mtckitchen.com to your contact list to avoid our emails from going to spam box.)

UPS SurePost®
How to track your package

When you click the Tracking Number in the email, you can check where your package is.

How to track your package

As UPS SurePost® service combines the UPS Ground network with the final delivery being provided by the U.S. Postal Service, you will have a USPS Tracking Number in addition to a UPS Tracking Number. To obtain your USPS Tracking Number, please click the tracking # in the page above. You will then be navigated to the UPS tracking page.

How to track your package

Copy the Tracking Number from the UPS Tracking page above. Visit usps.com Enter the Tracking Number into the “Track a Package” field Click “Track Package” button or hit enter to search

How to track your package

The USPS tracking site will provide the latest status of your package and/or delivery confirmation.

How to track your package
UPS Ground, UPS Expedited Shipping
How to track your package

Click the Tracking Number in the email, then you can check where your package is.

How to track your package
To Track Multiple Packages

If your order has multiple packages, or if you did not receive all packages, you can check the status of remaining packages and it’s separate delivery date. Click the Tracking Number in the page below.

How to track your package

You will be navigated to UPS tracking page, scroll down to find "Packages in this shipment (Total packages: _) " column and click it. Other tracking Numbers for each package will be displayed. Click each Tracking Number to see the shipment progress.

How to track your package
If you cannot find an email with a Tracking Number

Login into your account, then click “View Order Status” of the left side of page, Click “View Order Details”.

How to track your package

Scroll down to find the UPS Tracking Number, and click it

How to track your package

You will be navigated to UPS tracking page where you can check the shipment progress.

How to track your package
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